Frontline is a warm referral platform connecting people and professionals with local community support.

Used by the NHS, councils, police, housing, DWP, VCSE partners, and the public.

Accredited

Because every referral matters

712,000+ connections

2600 active services

93% referral success

The Problem

Too many people face barriers to support, falling through the cracks and missing chances for early help and prevention.

The Solution

Frontline is a digital platform that connects professionals and residents to local health and wellbeing support through one shared pathway - simple, secure and trusted.

We focus on warm referrals, not just sending referrals, but making connections that lead to positive outcomes.

Laptop displaying Frontline website search page, Find Local Support Fast. Frontline Referrals website on screen.

How It Works

Professionals and residents can search, refer and track directly - all in one place.

Search a curated, local directory of free or low-cost health and wellbeing services

Kept up to date by the Frontline team

SEARCH
&
FIND

REFER
&
TRACK

Secure 60-second professional warm referral forms

Automated tracking with human oversight by the Frontline Team so no referral gets missed

Residents can self-refer

DATA
& SYSTEM INTELLIGENCE

Frontline’s dashboards show real-time referral trends and impact

Plus, geo-mapping helps system leaders identify community needs, gaps and where to focus support

What our partners say about our platform

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“Frontline has been absolutely brilliant. It connects residents to the right community support quickly and saves a huge number of GP appointments."

- Alison Birch, Head of Connected Pathways

NHS Essex ICB

“Thanks to Frontline we retain the insights, we understand what people are looking for, where the gaps are AND what community programming is needed to meet local needs'”

- Abi Conway, CEO

Citizen's Advice Northumberland

"Frontline makes multi-agency collaboration seamless [...] and ensures victims get the help they need fast"

- David Gillies, Counter Fraud Specialist, Chair of Essex Multi-Agency Approach to Fraud

Essex Police

Get in Touch Today

We envision a fairer, healthier society where navigating support is easy, intuitive, and equitable - and where Frontline is the UK's most trusted and used tool delivering that change.

Be part of this change.