Frontline is the trusted, local referral platform connecting health, social care, emergency services, housing, community partners, the voluntary sector and the public.
Because every referral matters
Accredited
250,000+ people connected
2600+ services listed
93% referral success
Used by NHS, councils, police, housing, and VCSE partners
The Problem
Too many people face barriers to support, falling through the cracks and missing chances for early help and prevention.
The Solution
Frontline, a digital platform that connects professionals and residents to local health and wellbeing support through one shared pathway - simple, secure and trusted.
How It Works
Professionals and residents can search, refer and track directly - all in one place.
Search a curated, local directory of free or low-cost health and wellbeing services
Technology enabled, with Frontline Team oversight
SEARCH & FIND
REFER & TRACK
Secure 60-second professional referral forms
Automated tracking with human oversight by the Frontline Team so no referral gets missed
Residents can self-refer
DATA &
SYSTEM INTELLIGENCE
Frontline’s dashboards give services real-time insight into referral trends and impact
Geo-mapping and real-time data help system leaders understand community needs, identify gaps and target support
What our partners say about our platform
“Frontline has been absolutely brilliant. It connects residents to the right community support quickly and saves a huge number of GP appointments."
- Alison Birch, Head of Connected Pathways
Mid and South Essex Primary Care Team
“Frontline has completely changed the way we work. We use it every day for every client, and I honestly can’t see how we managed without it.”
- Caroline Law, Training Supervisor
Citizen's Advice
"For us, it's a no brainer. Quick access, direct referrals, trackable. All agencies under one roof. What more can you ask for?"
- Henry Hopkins, Manager
Braintree Foodbank
Who it's for
General Public
"Empowering tool to find own help"
NHS
"Easy access into community resources to support early intervention"
Adult & Children’s Social Care
"Wide range of mental health support"
Housing & Welfare
"Quick referrals for multiple challenges - all from one app"
VSCE & Community Organisations
"Greater local visibility & collaboration with other services"
Police & Emergency Services
"Community help for victims in under 1 min"
Support categories
All connected through one trusted digital directory and referral pathway.
Live across Essex, Northumberland and East Hertfordshire - facilitating over 250,000 connections to local support.
Download the 'Frontline Referrals' App
Available on
Google Play
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App Store
