Compliance & Assurance
Frontline Referrals is a UK-based non-profit organisation committed to transparency, privacy and data security.
Our platform is 'secure by design' and utilises open APIs and integrations to achieve maximum interoperability.
Security & System Assurance
Information Governance & Data Protection
ISO 27001 Certified
An information security management system implemented according to this standard is a tool for risk management, cyber-resilience and operational excellence.
GDPR Compliant
GDPR & Data Protection Act 2018 compliant. All data is stored and processed in the UK. We only hold identifiable client data for 90 days.
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Cyber Essentials Certified
Cyber Essentials is a Government-backed certification scheme that helps keep your organisation's and your customers' data safe from cyber attacks.
NHS DSPT Compliant
The Data Security and Protection Toolkit (DSPT) is an annual NHS requirement that demonstrates we handle patient information safely and meet essential data protection and cyber security standards.
Accessability & Inclusion
We are committed to making Frontline accessible usable for everyone.
Our platform is designed to meet WCAG 2.1 AA standards and we continuously review and improve accessibility. Read our Accessibility Statement to find out more.
Safeguarding & Quality
Every service listed on Frontline is checked by our team for legitimacy and appropriateness.
We support safeguarding responsibilities across partners by maintaining clear referral records and regular communications between services.
Terms & Policies
Learn about our terms of use to understand how to interact with our website and services.
We value your privacy. Read our privacy policy to know how we handle your personal information and keep it secure.
Legal Information
Frontline Referrals is owned and controlled by Uttlesford Citizens Advice.
Address Barnard's Yd, Saffron Walden CB11 4EB
Contact 01799 618855
Registered VAT Number 420237932
Company Number 13459209