Turning Local Referrals into
System Intelligence
Frontline is more than a referral system. It is a shared intelligence platform revealing, in real time, how people seek help, where unmet need exists, and how systems perform across location.
Every referral tells a story, and together these stories form a dynamic map of community needs.
How Frontline Supports You
Delivering ICB priorities through collaboration and prevention
Live analytics & reporting
Power BI dashboards show demand and outcomes.
Integrated directory & referrals
A living multi-agency library of community assets
Secure cross-sector data sharing
Supports safe collaboration across statutory and VCSE partners.
Scalable, proven model
Embedded across ICSs and local authorities.
The Commissioner Report
This sample report gives you a real picture of how Frontline delivers whole system intelligence and helps organisations work together. It maps local provision, shows referral flows between NHS and community partners, and demonstrates how simple, joined-up data can drive better prevention and support.
Why a standard approach matters
Adopting a shared intelligence platform across a region brings consistency, efficiency, and measurable impact.
Our analytical reporting gives commissioners:
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Real-time monitoring of referral volumes and pathways.
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Access to quarterly analytical reports tailored to local priorities.
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Co-design Power BI reporting, linking data to indices of deprivation.
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Data to underpin value-based commissioning.
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Proof of VCSE contribution to prevention and system efficiency.
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Collaborate on evaluation projects evidencing prevention and integration.
“Frontline has helped us see where demand for community services is increasing fastest, and how local partners can respond together”
Ali Birch, Commissioner
Mid and South Essex
Primary Care Team
Our ambition is simple: to make every referral count, not just for the person referred, but for the system that refers them.
System-wide Benefits at a Glance
Joined-up insight
Real-time referral data across health, care, and VCSE partners
Smarter commissioning
Use live patterns to target resources and spot gaps
Prevention & early intervention
Act early before needs escalate into crises
Efficiency & accountability
Reduce duplication and missed referrals with a clear audit trail
Targeting Health Inequalities
Correlate deprivation with demand to target investment
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